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The ABC’s Of Supervising Others

11 March 2021 - 12 March 2021

This two-day workshop is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss, whether you are a team leader, a project manager, or a unit coordinator. Dealing with the many problems a new supervisor encounters isn’t easy, but it doesn’t have to lead to discouragement.

  • Clarify roles and responsibilities of the new job.
  • Adjust to the new role with confidence and an assurance you can handle the position.
  • Develop your skills in listening, asking questions, resolving conflict, and giving feedback to employees.
  • Develop a technique for making sure you give employees instructions that are clear and understood.
  • Identify some techniques to deal with employee challenges, such as hostility, complaints, and laziness.
  • Understand the importance of developing good relationships with employees and peers, so you are seen as fair and consistent

What you will cover

  • Making the transition
  • Responsibilities of a supervisor
  • Setting goals
  • Planning for success
  • Listening skills
  • Asking questions
  • Managing conflict
  • Dealing with difficult employees
  • The reciprocal quality of relationships
  • Dealing with others

N30,000 (5% discount applies if you register up to 3 participants)

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March 11, 2021
March 12, 2021


Physical Training


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