Negotiating For Results

People who can master the art of negotiation find they can save time, save money, develop a higher degree of satisfaction with outcomes at home and at work, and earn greater respect in the workplace.

Negotiating is a fundamental fact of life at any level. Whether you are working on a project or fulfilling support duties, this two day workshop will provide you with a basic comfort level to negotiate with both internal and external clients. This interactive workshop includes techniques to promote effective communications and gives you techniques for turning face-to-face confrontation into side-by-side problem solving.

• Understand how often we all negotiate and the benefits of good negotiation skills.

• Recognize the importance of preparing for the negotiation process, regardless of the circumstances.

• Identify the various negotiation styles and their advantages and disadvantages.

• Develop strategies for dealing with tough or unfair tactics.

• Gain skill in developing alternatives and recognizing options.

• Have the opportunity to practice the “how to” of these skills in a supportive environment.

• What is Negotiation?

• The Successful Negotiator

• Preparing for Negotiation

• The Nuts and Bolts

• Making the Right Impression

• Getting off to a Good Start

• Exchanging Information

• The Bargaining Stage

• Inventing Options for Mutual Gain

• Getting Past No and Getting to Yes

• Dealing with Negative Emotions

• Moving from Bargaining to Closing

• The Closing Stage

• Instruction/facilitation will be led virtually OR on-site

• Interactive class sessions driven by case studies and real life scenarios

• Specialized workbook, quick reference guides and handouts for participants

• Personalized certificate of completion