Hiring for Success:
Behavioral Interviewing Techniques

This workshop concentrates on the pre-interview preparation; developing questions and their value; the interview techniques that get specific, behavior-based examples of past performance; and the strategies that follow through on this process. This two-day workshop takes the behavioral interview even further with a discussion of communication techniques and the use of other types of interview questions.

  • Recognize the costs incurred by an organization when a wrong hiring decision is made.

  • Develop a fair and consistent interviewing process for selecting employees.

  • Prepare better job advertisements and use a variety of markets.

  • Be able to develop a job analysis and position profile.

  • Use traditional, behavioral, achievement oriented, holistic, and situational interview questions.

  • Enhance communication skills that are essential for a skilled recruiter.

  • Effectively interview difficult applicants.

  • Check references more effectively.

  • Understand the basic employment laws that can affect the hiring process

  • The cost of hiring errors

  • Why use behavioral interview techniques

  • How to get the information you need

  • Advertising guidelines

  • Communication skills

  • Writing the interview questions

  • Defensible resume screening

  • Developing an effective interview format

  • Ethical and legal issues

  • Interviewing techniques

  • Asking questions and listening for answers

  • Reference checks

  • Instruction/facilitation will be led virtually OR on-site

  • Interactive class sessions driven by case studies and real life scenarios

  • Specialized workbook, quick reference guides and handouts for participants

  • Personalized certificate of completion