Human Resource Training for the
Non-HR Manager

This is a three-day overview of human resource issues facing today’s business owners and managers. You do not always have the expertise to deal with the many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This workshop will walk you through the hiring process, from performing a skills inventory to conducting the interview; discuss orientation; and cover some issues that arise after the hiring process (such as diversity issues, compensation, and discipline).

  • The latest trends in the human resource field and the changing role of the human resource professional.

  • How to write job specifications and identify core competencies.

  • Methods of finding, selecting, and keeping the best people using behavioral description interviewing techniques.

  • How to get employees off to a good start.

  • How to deal with compensation and benefits.

  • How to maintain healthy employee relations.

  • How to make performance appraisals a cooperative process.

  • Planning employee orientation

  • The interview process

  • Using Behavior Description Interviewing

  • The importance of job descriptions

  • Advertising for resumes

  • Absenteeism

  • Diversity

  • Compensation and benefits

  • Discipline & Termination

  • Instruction/facilitation will be led virtually OR on-site

  • Interactive class sessions driven by case studies and real life scenarios

  • Specialized workbook, quick reference guides and handouts for participants

  • Personalized certificate of completion