Coaching: A Leadership Skill

Coach, Role Model, Counselor, Supporter, Guide…do these words ring a bell? Being a coach involves being a role model, sometimes a counselor or supporter, and always a guide. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Knowing how and when to coach is an essential skill that can benefit both you and your organization. This one-day workshop will help you become a better coach in all senses of the word.

• Understand how coaching can be used to develop your team.

• Develop the coaching skills that help improve individual performance.

• Demonstrate the behaviors and practices of an effective coach.

• Recognize employees’ strengths and give them the feedback they need to succeed.

• Defining coaching

• The two schools of coaches

• Five critical coaching skills

• Communications skills

• Non-verbal communication

• Johari Windows

• Learning styles and principles

• Methods of feedback

• Benefits/consequences approach

• Dealing with problem employees

• When not to coach

• Instruction/facilitation will be led virtually OR on-site

• Interactive class sessions driven by case studies and real life scenarios

• Specialized workbook, quick reference guides and handouts for participants

• Personalized certificate of completion